inSoul Wellness
Terms & Conditions
By booking with inSoul Wellness, you confirm that any health information provided is accurate and up to date. Some treatments may not be suitable for certain medical conditions, injuries or stages of pregnancy.
Please note: Pregnancy massage is not recommended during the first trimester.
If you are pregnant, recovering from surgery or currently under medical care, please consult your healthcare professional before booking.
Health & Treatments
Please arrive on time for your appointment, as late arrivals may reduce treatment time to avoid affecting other bookings.
Appointments Times
Privacy Policy
All treatments, packages and monthly subscriptions are for personal use only. Monthly subscriptions cannot be shared or transferred between clients.
Some massage packages may be shared between people living in the same household, depending on the treatment and package selected. Please discuss this with me before purchasing so we can find the best option for you.
Packages & Subscriptions
inSoul Wellness reserves the right to refuse or stop treatment where it is considered unsafe or inappropriate to continue.
Rights to Refuse Treatment
Your information will never be sold or shared with third parties outside of essential booking, payment or legal requirements.
Data Protection
Your privacy is important to me. Any personal information shared through bookings, contact forms or subscriptions is only used to manage appointments, communicate with you and improve your experience with inSoul Wellness.
Personal Information
If you need to reschedule your appointment, please provide at least 24 hours’ notice where possible.
Rescheduling Appointment
Cancellation Policy
As all treatments and wellness services are time-based appointments, bookings, packages and subscriptions are non-refundable.
Late Cancellations & Missed Appointments
Late cancellations or missed appointments may be charged in full, as appointment times are reserved specifically for each client.
Refunds
If you have any questions before booking, feel free to contact me directly - I’ll always be happy to help.